As a child, playing “telephone” could lead to hilarious misunderstandings. There were some positive lessons to be learned from playing this childhood game such as crafting a strong message, relaying your message to a group, using your voice to speak clearly, being a good listener and working as a team. Yet, these subconscious learning outcomes were not the reason most would play the game and in fact, it was rather disappointing when the message remained unaltered by the time it got to the last person in the chain. It was much more entertaining when the message mutated into some distorted version of the original phrase. However, the same enjoyment cannot be found in the workplace. Clear and continuous communication is often a business pain point for Government and contractors alike. Distorted messages and misunderstandings can cost time, energy, money and, on the odd occasion, hurt feelings.