2018 News

When to Build and When to Buy: COTS Solutions vs. Custom Software Development

Posted by Dan Wayland on Mar 5, 2018 12:34:00 PM

Nearly one year ago, Secretary David Shulkin of the Department of Veterans Affairs (VA) announced that the VA’s electronic health record (EHR) is moving away from custom built software products and development in favor of commercial-off-the-shelf (COTS) solutions to provide for Veteran healthcare. This shift in the VA’s approach to software development represents a challenging decision: whether to build custom software systems from a general-purpose programming language, or whether to buy existing COTS solutions that seem to fit business needs and user requirements. In fact, many businesses outside government face this same difficult question, whether they are large corporations or small startups. It can be a dilemma to determine which route to choose.

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Topics: Healthcare, Government Health IT, Application Sustainment, Mobile and Web Applications